IT Support Old page

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"We can believe that we know where the world should go. But unless we're in touch with our customers, our model of the world can diverge from reality. There's no substitute for innovation, of course, but innovation is no substitute for being in touch, either.Steve Ballmer

 

This page explains how we can help. 

 

Please note that the prices and services displayed in this page are subject to change at short notice. 

Our special offers are limited time promotions.

 

IT Support Contracts

 

We have a tried and trusted process to implementing, maintaining and managing infrastructure environments.

To discuss your business requirements, contact us on +44 (0) 7815 105782. Alternatively, request a callback and we will be in touch ASAP.

Set hours Retainer contract to control your spending

Unlimited Support & Maintenance Contracts

Fast SLA response 4 hour Critial Fix (Server)

Proactive Network & Server Maintenance

Remote Support

Onsite Support when necessary or as agreed on the contract.

 

IT Support – Pay As You Go.

 

Would you need to enable or implement remote access to your office computer from your home computer?

We work on a No Fix - No Fee basis.

We accept payments via cash, bank transfers or via Paypal. 

 

To discuss your Pay As You Go requirements , contact us on +44 (0) 7815 105782. Alternatively, request a callback and we will be in touch ASAP.

 

These are pay as you go fees, our service hours are 9:00 to 18:00 hours from Monday to Friday.

 

Free desktop support for the first thirty minutes, then £69 as a fixed fee for up to 90 minutes when no travel is required If the issue takes longer than two hours, it will cost £30 per hour after the first two initial hours. 

 

The free thirty minutes start counting from when we begin working on the issue. 

 

Please note that this special offer: 

 

is for a single computer per household or business as an introduction offer and

 

it is a one off special offer.

 

 

If travel is required for desktop support, it would cost £169 as a fixed fee and would cover up to two hours from the moment we start working on the device. 

When the work on location requires more than two hours, it will cost £50 per hour after the first two initial hours.  

In some situations the work can take longer than 2 hours depending on the performance of the computer and the issue to resolve.       

 

For server or network support £249 per hour when no travel required.  

If travel is required for server or network support, it would cost £480 per hour with a minimum of two hours, if more time is required; it would cost £90 per additional hours.

 

These are our fees when pay as you go support is required out of service hours, our service hours are Monday to Friday from 9:00 to 18:00 hours.

 

£160 as a fixed fee and would cover up to two hours from the moment we start working on the issue when no travel is required.  If the issue takes longer, it will cost £80 per hour after the first two initial hours. These service charges are for support out of our service hours.

 

If travel is required for desktop support, it would cost £350 as a fixed fee and would cover up to two hours.  These service charges are for support out of our service hours.

When the work on location requires more time, after two hours it will cost £100 per hour after the first two initial hours.

In some situations the work can take longer than two hours depending on the performance of the computer and the issue to resolve.          

 

For server or network support £350 per hour support when no travel required.  These service charges are for support out of our service hours. 

If travel is required for server or network support, it would cost £650 per hour with a minimum of two hours, if more time is required; it would cost £250 per additional hours.  These service charges are for support out of our service hours.

 

Once we review your requirements, you can download and install Splashtop Streamer on your computer to allow Evening Computing to remotely access your computer and work with you in resolving the issue. 

Here is the link:

https://my.splashtop.com/team_deployment/download/JK3AW7L52JS4

 

To discuss your business requirements, please contact us on +44 (0) 7815 105782.

Alternatively, please request a callback and we will be in touch ASAP. 

Please note the areas where we work by clicking this link: 

Areas Covered.