IT Support

computer repairs london Waltham Abbey Hodderston Central London Broxbourne Wanstead Harlow Debden loughton Hertfordshire

"We can believe that we know where the world should go. But unless we're in touch with our customers, our model of the world can diverge from reality. There's no substitute for innovation, of course, but innovation is no substitute for being in touch, either.Steve Ballmer

 

This page explains how we can help. 

 

Please notice that the prices and services displayed in this page are subject to change at short notice.

 

IT Support Contracts

 

We have a tried and trusted process to implementing, maintaining and managing infrastructure environments.

To discuss your business requirements, contact us on +44 (0) 7815 105782. Alternatively, request a callback and we will be in touch ASAP.

Set hours Retainer contract to control your spending

Unlimited Support & Maintenance Contracts

Fast SLA response 4 hour Critial Fix (Server)

Proactive Network & Server Maintenance

Remote Support

Onsite Support when necessary or as agreed on the contract.

 

IT Support – Pay As You Go.

We work on a No Fix - No Fee basis.

We accept payments via cash, bank transfers or via Paypal. 

 

To discuss your Pay As You Go requirements , contact us on +44 (0) 7815 105782. Alternatively, request a callback and we will be in touch ASAP.

9:00 AM to 6 PM during office hours Monday to Friday.

£60 as a fixed fee for the first two hours for desktop support when no travel is required.  If the issue takes longer, it will cost £25 per hour after the first two initial hours.  

If travel is required for desktop support, it would cost £80 as a fixed fee and would cover up to two hours from the moment we start working on the device. 

When the work on location requires more time, after two hours it will be a total of £120 as a fixed and final fee. 

The £120 fee will cover the work for as long that it could take, in some situations the work can take longer than 2 hours depending on the performance of the computer and the issue to resolve.  Having a fixed fee ensures that there will be no unexpected surprises.     

For server or network support £100 per hour support when no travel required.  

If travel is required for server or network support, it would cost £200 per hour with a minimum of two hours, if more time is required; it would cost £80 per additional hours.

 

Out of Hours Inc Sat/Sun

£100 for the first two hours for desktop support when no travel is required.  If the issue takes longer, it will cost £40 per hour after the first two initial hours. 

If travel is required for desktop support, it would cost £150 as a fixed fee and would cover up to two hours. 

When the work on location requires more time, after two hours it will be a total of £250 as a fixed and final fee. 

The £250 fee will cover the work for as long that it could take, in some situations the work can take longer than two hours depending on the performance of the computer and the issue to resolve.        

For server or network support £200 per hour support when no travel required. 

If travel is required for server or network support, it would cost £350 per hour with a minimum of two hours, if more time is required; it would cost £100 per additional hours.

 

Once we review your requirements, you can download and install Splashtop Streamer on your computer to allow Evening Computing to remotely access your computer and work with you resolving the issue. 

Here is the link:

https://my.splashtop.com/team_deployment/download/JK3AW7L52JS4

 

To discuss your business requirements, please contact us on +44 (0) 7815 105782.

Alternatively, please request a callback and we will be in touch ASAP. 

Please notice the areas where we work by clicking this link: 

Areas Covered.